WELCOME TO TWILIGHT YEARS
Twilight Years is an Independent Home Care Agency providing a service to the elderly and disabled in the Furness and surrounding areas. The company is registered and monitored by the Care Quality Commission (click here to see our recent Inspection Report), it is also registered for work with the Cumbria County Council Social Services, Adult Social Care Team.
We aim to provide support to enable service users of all ages to be cared for in their own homes for as long as they are willing and able to do so, and to enable them to return to their own homes from hospital or accommodation elsewhere. We actively promote real choice in practice between care at home and residential care.
The care provided takes into account the needs and wishes of the service user and maximises their independence so that they feel confident and safe living in their own home. Our main objective is to ensure that the physical and emotional welfare of service users is always of paramount importance.
Twilight Years Ltd undertakes to ensure there is an identified manager responsible for the daily routine, supervision and support of care staff.
We can also provide information regarding payment options.
Click the links below to view our
CQC report and Survey results
CQC Inspection Report 2012
Service Users Survey for 2012
Service Users Survey for 2011
Service User survey for 2010
Twilight Years Ltd conducted their annual Service Users Survey in November 2012. The information has been collated and the results are available for you to view. We would like to thank our Service Users for taking time to complete the survey and for the very encouraging comments about the Care they receive and the Home Carers who provide that care.
Once again, we are very pleased to see our services have improved over the last year, in particular the attitude of the Carers to our Service Users. Involving our Service Users, families and representatives is paramount to our success, this is something we will continue to work towards.
Once again thank you for those who took part in our survey.
Cumbria Volunteer Services Newsletter - please click HERE
SUPPORTING US - TO SUPPORT YOU (Click the image to take you to the respective website)